HOW TO MEASURE THE EMOTIONAL INTELLIGENCE OF YOUR EMPLOYEES
What is Emotional Intelligence?
It is the most demanded Soft Skill in companies nowadays, for both personal and professional development. Emotional intelligence is the ability to identify one’s own feelings and those of others, to motivate ourselves and to manage relationships appropriately.
The components of Emotional Intelligence
- Social Skills
EQ is so in demand in the company, especially in leadership positions as it favours communication. People with higher levels of EQ communicate better with team members than those who are not on the same wavelength of EQ. Leaders with EQ take into account the opinions of others when making decisions, which instills confidence and security in the team.
Find out your team’s EQ level
Although it may seem a lie, EQ is a trainable quality, you know how important it is within the company, so training your employees in EQ is the way to align the whole team so that they can work better together and achieve their goals.
Before training your employees in Emotional Intelligence, they must know the starting point. To do this, our experts will carry out an audit of your team, to find out what their training needs really are and adapt the training to the maximum. In the meantime, we leave you with a series of questions that will help you to know the level of emotional intelligence of your team.
- Are you generally aware of your feelings and why you feel this way?
Many times when we are angry or sad we don’t see the feelings in perspective, we simply feel that way and many times we act moved by them. Training in emotional intelligence helps you to perceive those feelings and to be able to observe them with perspective, analysing the why of them and allowing us to act without being influenced by them.
- Do you know your limitations and strengths?
Being aware of yourself is fundamental to success at work. Knowing your strengths and limits will help you to manage your tasks better and to be able to organise your work more consciously.
- Do you handle stressful situations well and recover quickly when you get angry or stressed?
Managing negative feelings is one of the most remarkable things in emotional intelligence, negative feelings are what make us act more impulsively, being aware of these feelings and managing them quickly will allow us to act in a coherent and rational way.
- Can you feel the feelings of the people you interact with and understand their way of seeing things?
Empathy is understanding how a person feels, applying it to EQ goes a step further. It’s about identifying that person’s feelings and understanding why they act the way they do. In this way we understand the team members better and often one can anticipate their reactions and ways of acting.
- Are you able to resolve a conflict by guiding it to a satisfactory agreement?
If a person trains the qualities just mentioned, he or she becomes a good conflict moderator. Thanks to knowing the feelings of others, empathizing and understanding their decisions, we can know how to redirect that person during the conflict. By managing our emotions correctly and not losing the overall picture, we will manage to resolve the conflict in a beneficial way.
How can I train my team in Emotional Intelligence?
Usually when companies decide to train their team in EI online, the training is done in a group. In order to achieve this ability to identify and understand the feelings of others, it is very beneficial to carry out group training to see them live and obtain a faster evolution of the team.
In the case of private classes they tend to be more focused on leaders, as they also have to develop a series of more specific skills and complement them with leadership training.
As you have seen, emotional intelligence is not only one of the most fashionable skills in employee training, but it is also really necessary.
Do you want to train your employees in one of the most sought-after soft skills? Contact our experts and they will advise you.