Training employees from different departments is not complicated if you follow the steps we propose from Classgap for Enterprise, applying the methodology we use when creating a training program for our customers.

  1. Internal analysis.

    The first thing that must be done is an audit or internal analysis of the company to determine which are the departments in which to implement a training.

    It is very important to take into consideration the demands of the workers, since if the training is not to their liking it may not be carried out correctly.

    You don’t know where to start and would like advice? In Classgap for Enteprise we have a pedagogical team that can help you for free analyzing each process so that you can train your teams based on the needs of the company and the workers themselves.

  2. Objectives to be fulfilled.

    All employee training has an objective, whether it is to improve employee satisfaction or to strengthen an aspect of the employees for the business.

    For example, a company can offer training to its employees as a reward for their work, giving them training in the skills they want, so you will opt for individual training for the worker. This is a way of encouraging employer branding within the company and differentiating yourself from the competition. In this case, the aim of the training will be to increase the happiness of the employee.

    On the other hand, we may use staff training to reinforce an aspect, for example; your company is about to start very important negotiations with a French company, your employees have a good level of French but have not practiced it for a long time, so you will organize a group training in French applied to business.
    The ideal according to our methodology is to work in groups of maximum 5 people so that the teacher can be attentive to the individual and joint needs of the group.
    The objective of this training is the success of the negotiation thanks to a good communication between the parts.

  3. Grouping of needs: Organize the groups by training subjects and levels.

    Once we have determined the employees to be trained and the objectives to be achieved, we must group them by needs. The first division will be by subjects to be taught, regardless of the department, this mix between departments encourages team building in the company, relating to other employees apart from those in your department increases the feeling of belonging to the company.

    Once separated by subjects, it is essential to differentiate between levels, for example: Although we want to train all employees in English, the level of these will not be homogeneous, in addition those in the sales department may have to focus more on Business English while those in Human Resources want to improve their level. Therefore, different groups will be created according to the specific needs of each employee. 

  4. Training timeline: Organize it in time

    Apparently the training program is already organized, but determining how it will develop over time is important for its acceptance.

    Since the training will be received by our employees, it is logical that the schedule chosen for the training will be adapted to their needs. It may seem like a simple task, but depending on the number of employees to be trained it can be a really complicated one. Finding a common schedule for employees and one that respects the reconciliation of work and family life is not easy. Therefore, the type of training decided to implement is fundamental to its success.

For example, face-to-face training is more complex to fit into the timetable, even more so if it is given in an academy located outside the office. The ideal is to work with groups that have similar schedules and situations of work and family reconciliation so that they can carry out the trainings when it is more convenient for them and where they feel more comfortable.

It seems like a utopian idea but it is not if the training is done with online classes with live teachers, so the workers only need access to a computer, good connection and willingness to learn.

If you want more information about this training methodology contact us and we will solve all the doubts you may have.