Soft Skills

There is no doubt that 2021 is a key year to develop the Soft Skills of your employees to the maximum. This is because, with the current situation of instability that we are experiencing, soft skills have become the future of any company that wants to succeed in its market.

From Human Resources we are very aware that we have to work on promoting Soft Skills in our company. By focusing the training of our employees on these skills we will achieve great results that would otherwise be impossible: greater individual confidence in employees, group cohesion, better business dealings, expanding the customer base, collective business growth… It seems impossible, right? Well, that’s because you still don’t understand 100% the power of Soft Skills and how to train your employees in them.

Top 4 Soft Skills for 2021

Sometimes we may have doubts about Soft Skills: Which ones are better to focus on depending on the company, is it necessary to focus on some in particular this new year, can Soft Skills be trained?

Don’t worry, because here are the key Soft Skills to boost your company to the maximum in 2021.

Resilience: one of the Soft Skills in trend

Over the last few years we have not stopped hearing this word… but do we know what it means? Resilience is the ability of a human being to overcome adverse circumstances that may affect him/her emotionally in a negative way.

We would all agree that this past year has tested us, and having to adapt to last minute plans, unforeseen changes and severe fluctuations in all areas of work has shown us that resilience is essential in any job.

Leadership, a must in the digital age

With most companies having to telework and all meetings, both internal and commercial, taking place via online platforms, it is normal to have misunderstandings or not communicate in the best possible way. That is why it is key to have a good leader that employees trust and who can guide their team through all the uncertainty they are experiencing. This skill can be difficult to acquire, but with a personalized leadership course it can be obtained without any problems. Like all other skills, it can be trained without any problem, so we strongly recommend that you train your managers in leadership courses for companies.

As you can imagine, not all courses are valid for this type of training, and even less one that focuses on such a personal area as leadership. At Classgap for Enterprise we have more than 10 years in the training sector, so we have first-hand knowledge of these training deficiencies that can occur in companies. Our courses are 100% customized and we work on the basis of the needs and objectives of each company and employee, so that they can be trained as quickly, efficiently and easily as possible. Likewise, thanks to our totally online work methodology and our “Virtual Classroom” platform, teacher and student can have two-way communication, share documents and do exercises all in real time. In short, you have all the advantages of face-to-face training but online.

Oratory, how does it help in the workplace?

The oratory courses are key to:

  • Perfecting commercial speeches.
  • Greater commercial persuasion to our clients.
  • Good presentation of sales arguments.
  • Clear and concise presentation of the projects carried out.

Coaching: the best support

This soft skill is absolutely necessary in 2021 to keep our team together and to manage happy teams. Training your employees in coaching will help them define their goals and achieve them, both personally and professionally.

If you are looking to have a modern company that can adapt smoothly to the circumstances of the moment and with motivated employees, it is essential to opt for a coaching course. Only in this way will you be able to evolve as a company and ensure that no employee feels alienated from the values and objectives of the company.

If you are not sure how to approach the training of your employees or what are the needs and/or objectives of your company, don’t worry. At Classgap for Enterprise we have a totally free audit service where our experts will make an exhaustive analysis of all the training deficiencies of your employees in order to focus their training on the weak points of the company.


You have already seen the power that Soft Skills have in a company. Also, training your employees in these skills can make a huge difference both in their jobs and in the development of the company in general. If you don’t want to be left behind in your labor market, contact us today and take the opportunity to train your employees in Soft Skills.